3 Ways to Use Consumer Complaints to Manage Lending Compliance Risk

3 Ways to Use Consumer Complaints to Manage Lending Compliance Risk

Here are three ways financial institutions can use consumer complaint management to reduce compliance risk when it comes to fair lending.

Oct 14, 2020 3 min read
Citibank’s $400 Million ERM & Compliance Fine: 6 Lessons Learned

Citibank’s $400 Million ERM & Compliance Fine: 6 Lessons Learned

Not properly implementing enterprise risk management for financial institutions can result in unsound practices, penalities, and more.

Oct 13, 2020 4 min read
Audit Management Is Evolving. Are You Keeping Up?

Audit Management Is Evolving. Are You Keeping Up?

Audit management programs have been predictable and formulaic for most of banking’s history. However, things are evolving, is your financial...

Oct 8, 2020 3 min read
How to Reduce the Cost of a Data Security Breach at a Bank or Credit Union

How to Reduce the Cost of a Data Security Breach at a Bank or Credit Union

Cyber risk management controls that reduce the risk of a data security breach occurring also reduce the cost of a data breach at banks and credit unions.

Oct 1, 2020 4 min read
CFPB Proposals on Small Business Data Collection

CFPB Proposals on Small Business Data Collection

Understanding how the CFPB may implement sec 1071 of Dodd-Frank can help your FI make strategic decisions when it comes to small business data collection.

Sep 30, 2020 5 min read
10 Must-Have Elements to Include When Drafting Policies

10 Must-Have Elements to Include When Drafting Policies

When drafting policies, be sure to include these 10 must-have elements in each one to keep them effective.

Sep 29, 2020 3 min read
11 Can’t-Miss Compliance Management Tips From Top Compliance Officers

11 Can’t-Miss Compliance Management Tips From Top Compliance Officers

11 can't miss compliance management tips from some top compliance officers. Some of the latest tips and tricks for making compliance more effective.

Sep 24, 2020 4 min read
Fed Releases Community Reinvestment Act (CRA) Modernization Proposal

Fed Releases Community Reinvestment Act (CRA) Modernization Proposal

After a long deliberation, the Federal Reserve released its Advanced Notice of Proposed Rulemaking (ANPR) for the Community Reinvestment Act this week.

Sep 23, 2020 3 min read
Is Your Vendor Prepared for Disaster?

Is Your Vendor Prepared for Disaster?

Recent analysis conducted by the FDIC’s OIG finds that just half of vendor contracts it reviewed “explicitly included business continuity provisions.”

Sep 22, 2020 3 min read
5 Ways to Show Your Files Some Love—and Better Manage Risk

5 Ways to Show Your Files Some Love—and Better Manage Risk

In honor of National Love Your Files Week (September 21-25), we’re sharing our top five tips for making file management simpler and more efficient

Sep 22, 2020 3 min read
7 Ways to Cut Compliance Costs & Still Stay Compliant

7 Ways to Cut Compliance Costs & Still Stay Compliant

Many financial institutions are using creativity and practical thinking when looking for ways to cut compliance budgets and still remain compliant.

Sep 17, 2020 3 min read
CFPB Sues Debt Collectors: Are You Making the Same Compliance Mistakes?

CFPB Sues Debt Collectors: Are You Making the Same Compliance Mistakes?

The CFPB sued debt collectors and debt buyers for making compliance mistakes that allegedly violated the CFPA and FDCPA.

Sep 16, 2020 4 min read
How Have Critical Vendors Performed During the COVID-19 Pandemic?

How Have Critical Vendors Performed During the COVID-19 Pandemic?

The COVID-19 pandemic has been a trying time for everyone—including financial institutions working with third-party vendors.

Sep 10, 2020 2 min read
Business Continuity Planning: Where to Start

Business Continuity Planning: Where to Start

There’s no shortage of information about business continuity planning (BCP), but having lots of information is different from having

Sep 9, 2020 2 min read
What Makes A Good Audit Trail?

What Makes A Good Audit Trail?

All financial institutions need a good audit trail. Here are six tips to ensure that your FI’s audit trail will be effective.

Sep 8, 2020 2 min read
3 Ways to Keep Your Business Continuity Plan Current

3 Ways to Keep Your Business Continuity Plan Current

It was a rainy night, the kind where television programs are interrupted by an emergency alert warning of a flash flood, but he wasn’t worried.

Sep 3, 2020 2 min read
Pain Points: Top Frustrations for Compliance, Risk Management & Internal Audit

Pain Points: Top Frustrations for Compliance, Risk Management & Internal Audit

Attendees of the ABA Risk and Compliance Virtual Conference tell us about their top compliance, risk management, and audit pain points at their...

Sep 3, 2020 4 min read
How to Avoid Accidental Lending Bias During the Mortgage Boom

How to Avoid Accidental Lending Bias During the Mortgage Boom

Avoid accidental lending bias during this time when home mortgage refinancing demand is at a record high and lenders are working at a frenzied pace.

Sep 2, 2020 2 min read
Expanding Our Capabilities For You

Expanding Our Capabilities For You

Ncontracts is excited to announce the acquisition of Banc Intranets and want to welcome all of our newest colleagues to the Ncontracts family!

Aug 31, 2020 1 min read
Expanding Our Capabilities For You

Expanding Our Capabilities For You

Ncontracts is excited to announce the acquisition of Banc Intranets and want to welcome all of our newest colleagues to the Ncontracts family!

Aug 31, 2020 1 min read
Incident Tracking: 4 Benefits & 5 Best Practices

Incident Tracking: 4 Benefits & 5 Best Practices

Incident tracking is an important part of any vendor management system with many benefits and can be an effective tool when handled properly.

Aug 27, 2020 3 min read
CFPB Fines Mortgage Company $150,000 for Deceiving Veterans: What Went Wrong?

CFPB Fines Mortgage Company $150,000 for Deceiving Veterans: What Went Wrong?

CFPB fines a California-based mortgage company $150,000 after sending veterans mailers with misleading or deceptive statements.

Aug 26, 2020 4 min read
Your Risk Assessment Process Questions Answered

Your Risk Assessment Process Questions Answered

What really goes into the risk assessment process? Your questions answered.

Aug 25, 2020 2 min read
Misinterpreted Cyber Guidance & 4 Tips for Avoiding the Same Mistake

Misinterpreted Cyber Guidance & 4 Tips for Avoiding the Same Mistake

It is easy to misinterpret cyber guidance, but it can be avoided. Here we share four tips to help you avoid these mistakes.

Aug 20, 2020 5 min read
Does Your FI Need an Audit Committee?

Does Your FI Need an Audit Committee?

Does your FI need an audit committee as a regulatory requirement or just a best practice? It depends on the size and type of your FI.

Aug 13, 2020 2 min read
Ncontracts Once Again Recognized by Inc. Magazine as One of America’s Fastest Growing Companies

Ncontracts Once Again Recognized by Inc. Magazine as One of America’s Fastest Growing Companies

Ncontracts recognized by Inc. Magazine as one of America's Fastest Growing Companies showcasing rapid growth and expansion of the customer base.

Aug 12, 2020 3 min read
Board & Management Fail: Operational Risk Management Weaknesses Leads to $80 Million Fine

Board & Management Fail: Operational Risk Management Weaknesses Leads to $80 Million Fine

Capital One's board and management correct operational risk management weaknesses that led to $80 million fine after database was breached.

Aug 11, 2020 3 min read
9 Risk Management Failures That Led to Charges Under NY’s Cyber Law

9 Risk Management Failures That Led to Charges Under NY’s Cyber Law

Risk management failures exposing private customer data lead to charges of a title company based in Nebraska under NY's cyber law.

Aug 6, 2020 3 min read
COVID-19 Loan Relief: 3 Risk Management & Fair Lending Tips

COVID-19 Loan Relief: 3 Risk Management & Fair Lending Tips

Financial institutions have been working with borrowers struggling as a result of the COVID-19 pandemic. Here are 3 risk management and fair lending tips.

Aug 5, 2020 3 min read
Vendor Due Diligence: Don't Make This SOC 2 Report Mistake

Vendor Due Diligence: Don't Make This SOC 2 Report Mistake

Make sure to engage in due diligence with your third-party vendor and avoid critical SOC 2 report mistakes.

Aug 4, 2020 5 min read