4 Ways To Use Complaint Data To Improve Risk Management
They serve as warning signs when there is a problem with your financial institution’s compliance and risk management programs.
PPP: Fair Lending Fields in the Forgiveness Application & Updated Law
Just when you think you’ve finally wrapped your head around the Paycheck Protection Program (PPP), new information changes your outlook.
Due Diligence Documentation: 9 Common Mistakes
Vendor due diligence is a regulatory requirement of the vendor management process. Financial institutions are required
The Problem With Playing In A Software Sandbox
How do you vet a third-party vendor solution? If the answer is asking to test out the product in a sandbox, then you may want to rethink it.
9 Benefits Of Vendor Management Software Vs Manual Tracking
When it comes to vendor management software, some financial institutions rely on a combination of spreadsheets, email, and shared drive files.
OCC Releases Final CRA Modernization Rule: What You Need to Know
The OCC released its final Community Reinvestment Act (CRA) rule last week, shortly before Comptroller Joseph Otting stepped down.
How To Work With The Board & Management: 6 Tips From A Top Compliance Officer
When a bank has a good compliance management system (CMS), training, an engaged board, and monthly testing.
5 Tips For Assessing Your Financial Institution’s Pandemic Performance
Now that we’re months into the COVID-19 pandemic, financial institutions can finally begin assessing their pandemic performance.
Fair Lending FAQs Part 1: Exam Outlook, CRA & Mortgage Forbearance
Fair lending is always a hot topic. This is especially true when there are regulatory changes and lenders are scrambling to decipher the unintended...
3 Common Questions About Vendor Response To COVID-19
Monitoring critical vendors’ response to COVID-19 and the effectiveness of their ongoing business continuity management (BCM)
What’s The Difference Between Business Continuity Management (BCM) And Pandemic Planning?
There is a huge amount of overlap between BCM and pandemic planning guidance.
Are Your Vendors Flexible in a Crisis?
From the Paycheck Protection Program to mortgage forbearance, FIs have scrambled to adjust to new rules and help customers obtain much-needed funding.
4 Ways To Streamline Your CMS
Many institutions already have a strong compliance management system (CMS) in place.
FFIEC: Risk Management Is Essential To Safe & Sound Cloud Computing
From the model used to risk appetite and the complexity of a financial institution’s operations, FIs need to understand how their specific cloud-computing
7 Tips For Making Your Complaint Program More Effective
Read on for seven tips to make your complaint management program more effective.
Inside Ncontracts COVID-19 Pandemic Response
When your company is full of risk management and business continuity experts, you have to be prepared to face the unexpected.
A Little Monday Inspiration: The Banking Heroes We Need
We all need a little inspiration to brighten these difficult days. I got a dose last week from this story in The Washington Post about how nimble banks
How COVID-19 Is Impacting Fair Lending Compliance
Small business loan demand is through the roof thanks to government assistance programs, while low mortgage rates have resulted in high demand
How to Lead During a Pandemic: A Conversation with Marcia (“Marci”) Malzahn
The pandemic activated every single risk. Right now, bankers are dealing with credit, liquidity, interest rate, earnings, capital, and human resources.
The New COVID-19 Risk Environment: Reassessing Risk
Risk has always been a part of banking. But today, with the spread of COVID-19 wreaking havoc on customers, the economy, and how we live and do business,
Fair Lending Pitfalls: The CARES Act & Mortgage Loan Servicing
Congress passed the Coronavirus Aid, Relief, and Economic Security Act (more commonly known as the CARES Act) last month, learn how it effects you.
Examiners Want to Know: Does Your CMS Ensure Consumer Protection & Compliance?
Preventing consumer harm is among the top goals of financial regulators. That goal is best accomplished with streamlined CMS.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & IT (Part 6)
HR may be setting up work-from-home policies and dealing with employee concerns, but the IT department has to make sure the technology works.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Finance & Lending (Part 5)
As COVID-19 spreads across the U.S., finance and credit departments at financial institutions are facing a new world of risk.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Compliance and Risk (Part 4)
While many necessary compliance and risk functions continue, it’s by no means business as usual. COVID-19 is creating new operational risks that need to
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Board & Management (Part 3)
As COVID-19 spreads across the country, boards and management are making critical decisions to adapt to changing conditions.
CU Broadcast Interview Michael Berman on Third-Party Risk and COVID-19
That’s the question Mike Lawson from CU Broadcast had for Ncontracts CEO and Founder Michael Berman.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & the Frontline, Back Office & Marketing (Part 2)
In this second blog in Ncontracts’ series breaking down key operational risk considerations department-by-department, we’re addressing three departments:
Finastra, World’s Third-Largest Fintech, Responds to Ransomware Attack
Finastra, the third-largest fintech company in the world, took its servers offline Friday to protect its data after detecting a ransomware attack, the
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Human Resources (Part 1)
Ncontracts will address key operational risk considerations department-by-department to help your FI with pandemic preparedness & business continuity