What’s An “Abusive” Practice? CFPB Reverts to 2019 Definition
The CFPB has announced its intention to return to broad enforcement of the “abusive acts and practices” element of UDAAP, reverting to the 2019 definition.
7 Ways to Make Your Next Meeting More Strategic
A few more minutes of prep can help you host meetings that focus on accomplishing your goals. Read on for 7 ways to make your next meeting more strategic.
Are You Putting Too Much Faith in Spreadsheets?
If you’re using spreadsheets for complicated, non-financial tasks, take a moment to ask yourself if using this “free” tool is really saving you money
Consumer Complaints Are at an All-Time High. What Are You Doing About It?
Financial supervisory agencies are reporting record-high consumer complaints.
Lending in NY State? Make Sure Your Fair Lending CMS Is Strong
The New York Department of Financial Services (NYDFS) has increased its scrutiny of fair lending and redlining this year, making it more...
How to Lighten Your Compliance Management Workload
It can be overwhelming, but there are ways to lighten your compliance management workload while still staying compliant and on task.
4 Ways to Relieve the Stress of Being a Compliance Officer
Compliance can feel like a race with no finish line. Here are some sources of stress for a compliance officer and 4 ways on how to relieve it.
How to Review Critical Vendors' Cybersecurity
A good vendor management is a place to review and assess the cybersecurity of critical vendors.
Should Your Internal Auditor Be a Subject Matter Expert?
An internal auditor does not need to be a subject matter expert. They should be smart, independent, and a strategic thinker.
The HMDA Submittal Deadline is Almost Here: 4 Questions You Should Not Be Asking
Let us revisit some of the impactful fair lending enforcement actions, fines, and lawsuits of 2020. These blogs break down what went wrong and...
Why Vendor BCP Matters: Texas Storm Knocks Massachusetts CU Offline
According to one Massachusetts credit union, a historic storm in Texas meant a multi-day outage showing that vendor BCP matters.
3 Lessons Learned from a Third-Party Vendor Breach
Late last year while the SolarWinds breach was drawing attention another third-party vendor breach was also wreaking havoc - here are the 3 lessons learned
How Robust Is Your Lending Compliance Program?
The best way to accomplish a robust lending compliance program will ensure you can quickly and thoroughly adapt and respond to any lending compliance risk.
9 Steps for Successful New Vendor Onboarding
Read to find out 9 steps for successful new vendor onboarding to set them up strategically, efficiently, and compliantly.
Reduce Risk in These 4 Key Areas by Using Board and Employee Portal Solutions
Here are four key areas where financial institutions can reduce risk by using board and employee portal solutions.
3 Ways to Mitigate Redlining Risk
Enforcement actions, reviewing lending data, and taking proactive actions are 3 ways to mitigate redlining risk.
Remediating Regulatory Trouble: Your Step-by-Step Guide
What’s an institution to do when regulatory trouble strikes? Here’s a step by step guide should regulators take action against your institution.
Think Your BCP Hasn’t Changed Over the Past Year? Think Again.
No matter how good your business continuity plan (BCP) is or how much heavy lifting you did to put it into place, it has changed over the past year.
Lending Compliance & Non-English Speakers: What You Need to Know
A financial institution that has customers in languages other than English need to consider ECOA, UDAAP, and other lending compliance risks.
3 Compliance Lessons from Capital One’s $390M BSA/AML Fine
Capital One Bank's $390 million civil money BSA/AML fine from FinCEN brings us 3 compliance lessons.
Board Reporting: FAQ for Financial Institutions
Answers to some of the most frequently asked questions about board reporting at banks, credit unions, and other financial institutions.
Mortgage Company Sued by CFPB After Ignoring Compliance, Audit Warnings & a Whistleblower Complaint
The CFPB is suing a mortgage company in CT for engaging in unlawful mortgage practices that allegedly violated the TILA, FCRA, ECOA, MAP Rule, and CFPA.
Using an Employee Intranet to Provide Virtual Training and Education in a COVID-19 World
An employee intranet is an effective and safe solution for providing training and education in a COVID-19 world.
Lending Compliance 2021 Outlook: What to Expect from the Biden Administration
How will things change during the Biden Administration? Insiders predict aggressive rule writing and enforcement in our 2021 lending compliance outlook.
Managing Complaints: The Role of the Three Lines of Defense
An effective complaint management program should leverage all three lines of defense to effectively manage this important customer contact.
Brentwood-based Ncontracts buys QuestSoft Corporation
Brentwood-based software firm Ncontracts has purchased a California tech company.
Common Credit Union Fair Lending Mistakes & How the NCUA Decides Which Institutes to Examine
What are the most common fair lending mistakes at credit unions? How does the NCUA decide which credit unions will be examined?
Ncontracts Names Cathy Guthrie EVP Human Resources
Ncontracts Names Cathy Guthrie EVP Human Resources to start off the new year of 2021!
3 Ways Automation Can Streamline Audit Management Programs
While there’s not much an auditor at a financial institution can do to decrease the number of audits, it is possible to free up time if you...
RegTech vs. SupTech: What You Need to Know
RegTech vs. SupTech: What You Need to Know