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9 Steps for Successful New Vendor Onboarding

9 Steps for Successful New Vendor Onboarding

Read to find out 9 steps for successful new vendor onboarding to set them up strategically, efficiently, and compliantly.

Feb 16, 2021 4 min read
Reduce Risk in These 4 Key Areas by Using Board and Employee Portal Solutions

Reduce Risk in These 4 Key Areas by Using Board and Employee Portal Solutions

Here are four key areas where financial institutions can reduce risk by using board and employee portal solutions.

Feb 11, 2021 3 min read
3 Ways to Mitigate Redlining Risk

3 Ways to Mitigate Redlining Risk

Enforcement actions, reviewing lending data, and taking proactive actions are 3 ways to mitigate redlining risk.

Feb 10, 2021 4 min read
Remediating Regulatory Trouble: Your Step-by-Step Guide

Remediating Regulatory Trouble: Your Step-by-Step Guide

What’s an institution to do when regulatory trouble strikes? Here’s a step by step guide should regulators take action against your institution.

Feb 9, 2021 3 min read
Think Your BCP Hasn’t Changed Over the Past Year? Think Again.

Think Your BCP Hasn’t Changed Over the Past Year? Think Again.

No matter how good your business continuity plan (BCP) is or how much heavy lifting you did to put it into place, it has changed over the past year.

Feb 4, 2021 3 min read
Lending Compliance & Non-English Speakers: What You Need to Know

Lending Compliance & Non-English Speakers: What You Need to Know

A financial institution that has customers in languages other than English need to consider ECOA, UDAAP, and other lending compliance risks.

Feb 3, 2021 5 min read
3 Compliance Lessons from Capital One’s $390M BSA/AML Fine

3 Compliance Lessons from Capital One’s $390M BSA/AML Fine

Capital One Bank's $390 million civil money BSA/AML fine from FinCEN brings us 3 compliance lessons.

Feb 2, 2021 4 min read
Board Reporting: FAQ for Financial Institutions

Board Reporting: FAQ for Financial Institutions

Answers to some of the most frequently asked questions about board reporting at banks, credit unions, and other financial institutions.

Jan 28, 2021 4 min read
Mortgage Company Sued by CFPB After Ignoring Compliance, Audit Warnings & a Whistleblower Complaint

Mortgage Company Sued by CFPB After Ignoring Compliance, Audit Warnings & a Whistleblower Complaint

The CFPB is suing a mortgage company in CT for engaging in unlawful mortgage practices that allegedly violated the TILA, FCRA, ECOA, MAP Rule, and CFPA.

Jan 27, 2021 4 min read
Using an Employee Intranet to Provide Virtual Training and Education in a COVID-19 World

Using an Employee Intranet to Provide Virtual Training and Education in a COVID-19 World

An employee intranet is an effective and safe solution for providing training and education in a COVID-19 world.

Jan 21, 2021 3 min read
Lending Compliance 2021 Outlook: What to Expect from the Biden Administration

Lending Compliance 2021 Outlook: What to Expect from the Biden Administration

How will things change during the Biden Administration? Insiders predict aggressive rule writing and enforcement in our 2021 lending compliance outlook.

Jan 20, 2021 4 min read
Managing Complaints: The Role of the Three Lines of Defense

Managing Complaints: The Role of the Three Lines of Defense

An effective complaint management program should leverage all three lines of defense to effectively manage this important customer contact.

Jan 14, 2021 3 min read
Brentwood-based Ncontracts buys QuestSoft Corporation

Brentwood-based Ncontracts buys QuestSoft Corporation

Brentwood-based software firm Ncontracts has purchased a California tech company.

Jan 13, 2021 1 min read
Common Credit Union Fair Lending Mistakes & How the NCUA Decides Which Institutes to Examine

Common Credit Union Fair Lending Mistakes & How the NCUA Decides Which Institutes to Examine

What are the most common fair lending mistakes at credit unions? How does the NCUA decide which credit unions will be examined?

Jan 13, 2021 4 min read
Ncontracts Names Cathy Guthrie EVP Human Resources

Ncontracts Names Cathy Guthrie EVP Human Resources

Ncontracts Names Cathy Guthrie EVP Human Resources to start off the new year of 2021!

Jan 12, 2021 2 min read
3 Ways Automation Can Streamline Audit Management Programs

3 Ways Automation Can Streamline Audit Management Programs

While there’s not much an auditor at a financial institution can do to decrease the number of audits, it is possible to free up time if you...

Jan 12, 2021 2 min read
RegTech vs. SupTech: What You Need to Know

RegTech vs. SupTech: What You Need to Know

RegTech vs. SupTech: What You Need to Know

Jan 7, 2021 3 min read
Ncontracts Acquires QuestSoft Corporation

Ncontracts Acquires QuestSoft Corporation

Ncontracts combines forces with leader in lending compliance to create an end-to-end risk and compliance portfolio for the financial services industry

Jan 6, 2021 3 min read
Ncontracts Acquires QuestSoft

Ncontracts Acquires QuestSoft

Ncontracts acquires QuestSoft, a leading provider of compliance software and services for the banking, credit union, and mortgage lending industries.

Jan 6, 2021 1 min read
A Guide to 2020’s Top Fair Lending Enforcement Actions, Fines, and Lawsuits

A Guide to 2020’s Top Fair Lending Enforcement Actions, Fines, and Lawsuits

Let us revisit some of the impactful fair lending enforcement actions, fines, and lawsuits of 2020. These blogs break down what went wrong and how...

Dec 30, 2020 4 min read
Top 10 Compliance Blogs of 2020

Top 10 Compliance Blogs of 2020

Continuing with the theme, here are 10 of our most popular compliance-related blog posts for 2020.

Dec 29, 2020 4 min read
All the Risk News That’s Fit to Print: Ncontracts’ Top 2020 Risk Management Blogs

All the Risk News That’s Fit to Print: Ncontracts’ Top 2020 Risk Management Blogs

We’ve gathered our most popular risk management blog articles—selected from over 150 written this year—to help inform your risk management efforts.

Dec 22, 2020 5 min read
3 Top Takeaways from the 2020 Fair Lending Interagency Webinar

3 Top Takeaways from the 2020 Fair Lending Interagency Webinar

The Federal Reserve hosted representatives at the interagency webinar from the regulatory agencies to share the top 3 fair lending takeaways and trends.

Dec 16, 2020 4 min read
Third-Party Breach Exposes Treasury Emails—And That May Be Just the Beginning

Third-Party Breach Exposes Treasury Emails—And That May Be Just the Beginning

We were reminded just how insidious third-party vendor attacks can be when Russian hackers infiltrated the emails of the Treasury and Commerce Departments.

Dec 15, 2020 3 min read
Customer Complaints & Poor Vendor Oversight Lead to $110 Million Settlement

Customer Complaints & Poor Vendor Oversight Lead to $110 Million Settlement

Customer complaints shouldn’t be ignored and vendor oversight is a must, or you'll end up like Nationstar with a $110 million settlement.

Dec 10, 2020 4 min read
Are You Prepared to Defend Your PPP Lending?

Are You Prepared to Defend Your PPP Lending?

Regulators are examining PPP lending, be sure your financial institution is prepared to defend your loan decisioning.

Dec 9, 2020 3 min read
Risk Culture vs. Compliance Culture: What’s the Difference?

Risk Culture vs. Compliance Culture: What’s the Difference?

Risk culture and culture of compliance are common buzzwords these days. What’s the difference and what does that mean for your institution?

Dec 8, 2020 5 min read
Let Me Tell You a Story

Let Me Tell You a Story

Let us tell you a story about a bank that works hard to comply with fair lending laws to be there for the people of Far, Far Away.

Dec 2, 2020 3 min read
Internal Audit Failures Costs JP Morgan $250 Million

Internal Audit Failures Costs JP Morgan $250 Million

JP Morgan failed to maintain adequate internal controls and internal audit over its fiduciary business and it cost them $250 million.

Dec 1, 2020 3 min read
Lending Compliance: Building Up the Three Lines of Defense

Lending Compliance: Building Up the Three Lines of Defense

A financial institution’s lending compliance management system must effectively guard the FI against unnecessary risk with these three lines of defense.

Nov 25, 2020 4 min read