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9 Steps for Successful New Vendor Onboarding

9 Steps for Successful New Vendor Onboarding

Read to find out 9 steps for successful new vendor onboarding to set them up strategically, efficiently, and compliantly.

Feb 16, 2021 4 min read
Customer Complaints & Poor Vendor Oversight Lead to $110 Million Settlement

Customer Complaints & Poor Vendor Oversight Lead to $110 Million Settlement

Customer complaints shouldn’t be ignored and vendor oversight is a must, or you'll end up like Nationstar with a $110 million settlement.

Dec 10, 2020 4 min read
Halloween Fun: Spook-tacular Risk, Compliance & Vendor Management Stories

Halloween Fun: Spook-tacular Risk, Compliance & Vendor Management Stories

We’ve put together a collection of our best Halloween-themed risk, compliance, and vendor management blog posts.

Oct 29, 2020 1 min read
Is Your Vendor Prepared for Disaster?

Is Your Vendor Prepared for Disaster?

Recent analysis conducted by the FDIC’s OIG finds that just half of vendor contracts it reviewed “explicitly included business continuity provisions.”

Sep 22, 2020 3 min read
How Have Critical Vendors Performed During the COVID-19 Pandemic?

How Have Critical Vendors Performed During the COVID-19 Pandemic?

The COVID-19 pandemic has been a trying time for everyone—including financial institutions working with third-party vendors.

Sep 10, 2020 2 min read
Incident Tracking: 4 Benefits & 5 Best Practices

Incident Tracking: 4 Benefits & 5 Best Practices

Incident tracking is an important part of any vendor management system with many benefits and can be an effective tool when handled properly.

Aug 27, 2020 3 min read
Vendor Due Diligence: Don't Make This SOC 2 Report Mistake

Vendor Due Diligence: Don't Make This SOC 2 Report Mistake

Make sure to engage in due diligence with your third-party vendor and avoid critical SOC 2 report mistakes.

Aug 4, 2020 5 min read
Did Your Vendor Need PPP Funds?

Did Your Vendor Need PPP Funds?

Did one of your critical third-party vendors need Paycheck Protection Program (PPP) funds?

Jul 14, 2020 3 min read
Does Your Vendor Management Program Measure Up to the DOJ Expectations?

Does Your Vendor Management Program Measure Up to the DOJ Expectations?

Every FI knows that regulatory agencies evaluate their vendor management program as part of the exam process. The Justice Department does too.

Jun 29, 2020 2 min read
Third-Party Vendors & Compliance Risk: 10 High-Risk Compliance Situations

Third-Party Vendors & Compliance Risk: 10 High-Risk Compliance Situations

That’s the situation financial institutions face when a third-party vendor acting on behalf of the bank doesn’t comply with laws and regulations.

Jun 18, 2020 3 min read
Due Diligence Documentation: 9 Common Mistakes

Due Diligence Documentation: 9 Common Mistakes

Vendor due diligence is a regulatory requirement of the vendor management process. Financial institutions are required

Jun 9, 2020 3 min read
9 Benefits Of Vendor Management Software Vs Manual Tracking

9 Benefits Of Vendor Management Software Vs Manual Tracking

When it comes to vendor management software, some financial institutions rely on a combination of spreadsheets, email, and shared drive files.

May 28, 2020 3 min read
OCC Releases Final CRA Modernization Rule: What You Need to Know

OCC Releases Final CRA Modernization Rule: What You Need to Know

The OCC released its final Community Reinvestment Act (CRA) rule last week, shortly before Comptroller Joseph Otting stepped down.

May 26, 2020 3 min read
3 Common Questions About Vendor Response To COVID-19

3 Common Questions About Vendor Response To COVID-19

Monitoring critical vendors’ response to COVID-19 and the effectiveness of their ongoing business continuity management (BCM)

May 19, 2020 2 min read
Are Your Vendors Flexible in a Crisis?

Are Your Vendors Flexible in a Crisis?

From the Paycheck Protection Program to mortgage forbearance, FIs have scrambled to adjust to new rules and help customers obtain much-needed funding.

May 12, 2020 2 min read
Finastra, World’s Third-Largest Fintech, Responds to Ransomware Attack

Finastra, World’s Third-Largest Fintech, Responds to Ransomware Attack

Finastra, the third-largest fintech company in the world, took its servers offline Friday to protect its data after detecting a ransomware attack, the

Mar 26, 2020 1 min read
Pandemic Planning: 10 Questions to Ask Your Vendors About Coronavirus Preparedness

Pandemic Planning: 10 Questions to Ask Your Vendors About Coronavirus Preparedness

As COVID-19 spreads across the country at an alarming pace, creating panic, quarantines, and serious health risks, it’s important to make sure your...

Mar 12, 2020 4 min read
3 Take-aways from the OCC Third-Party Vendors Relationship FAQ

3 Take-aways from the OCC Third-Party Vendors Relationship FAQ

The OCC released a Frequently Asked Questions (FAQ) supplement to OCC Bulletin 2013-29 that gives more clarity on regulations around third-party vendors.

Mar 10, 2020 3 min read
How Not to Save Money on Vendor Management

How Not to Save Money on Vendor Management

Earlier this month Federal Reserve Governor Michelle Bowman announced that the Federal Reserve is working with the other supervisory agencies to update its

Mar 5, 2020 4 min read
7 Best Practices for Aligning Fintech With Your Business Strategy

7 Best Practices for Aligning Fintech With Your Business Strategy

Fintech is one of the buzziest trends in financial services right now, and no financial institution wants to be left behind.

Mar 3, 2020 2 min read
Are Vendors Your Biggest Obstacle to Fintech Adoption? It Might Not Be Their Fault

Are Vendors Your Biggest Obstacle to Fintech Adoption? It Might Not Be Their Fault

Once your FI has laid out its strategic goals, it needs to know if a vendor will have the products and services it needs to accomplish them.

Jan 23, 2020 2 min read
When Customers Invite Third-Party Risk

When Customers Invite Third-Party Risk

In a world where consumers are often willing to trade privacy for convenience, even banking passwords are no longer sacrosanct.

Jan 9, 2020 4 min read
4 Features Every Vendor Management Solution Needs 

4 Features Every Vendor Management Solution Needs 

A vendor management software solution organizes existing processes and documentation while showing how vendor relationships and policies can be improved. 

Sep 16, 2019 4 min read
Vendor Employees Gone Wild: Structuring Vendor Contracts to Guard Against Rogue Insiders & Cyber Threats 

Vendor Employees Gone Wild: Structuring Vendor Contracts to Guard Against Rogue Insiders & Cyber Threats 

Capital One and its credit card applicants and customers are not having a good week.

Aug 1, 2019 5 min read
A Model CIO: Equifax CIO Keeps Showing Us How *Not* to Respond to a Breach

A Model CIO: Equifax CIO Keeps Showing Us How *Not* to Respond to a Breach

The big news out of Equifax this week is its $700 million settlement as a result of its 2017 data breach. It’s the most expensive breach settlement ever.

Jul 30, 2019 3 min read
3 Elements of a Vendor Cyber Monitoring Program

3 Elements of a Vendor Cyber Monitoring Program

An FI’s vendor management program is part of its enterprise risk management. Vendor management can’t be done in a vacuum.

Jul 9, 2019 2 min read
Another Vendor Behaving Badly: Failed Vendor Management Results in $236K+ Consent Order

Another Vendor Behaving Badly: Failed Vendor Management Results in $236K+ Consent Order

Failing to engage in appropriate third-party vendor planning, due diligence, contract negotiations, and ongoing monitoring has bad results.

Jul 2, 2019 2 min read
What to Do When You’re Worried About Your Vendor’s Finances

What to Do When You’re Worried About Your Vendor’s Finances

How do you know your vendor is in trouble and what can you do if it is? Read on to find out.

Jun 12, 2019 2 min read
Due Diligence 101: Are On-Site Visits Required?

Due Diligence 101: Are On-Site Visits Required?

Let’s start with guidance on the subject. There is very little guidance requiring on-site due diligence. It’s peppered with words like “may” or...

Jun 4, 2019 4 min read
4 Key Risks Facing the Banking Industry, According to the OCC

4 Key Risks Facing the Banking Industry, According to the OCC

As the banking industry has undergone major changes, the top risks have also evolved. Here are the four biggest risks facing banks today, from the OCC.

May 22, 2019 6 min read