7 Tips For Making Your Complaint Program More Effective
Read on for seven tips to make your complaint management program more effective.
Inside Ncontracts COVID-19 Pandemic Response
When your company is full of risk management and business continuity experts, you have to be prepared to face the unexpected.
A Little Monday Inspiration: The Banking Heroes We Need
We all need a little inspiration to brighten these difficult days. I got a dose last week from this story in The Washington Post about how nimble banks
How COVID-19 Is Impacting Fair Lending Compliance
Small business loan demand is through the roof thanks to government assistance programs, while low mortgage rates have resulted in high demand
Ncontracts Announces New Board of Directors
Nashville, TN, April, 21, 2020 – Ncontracts, the leading provider of integrated risk, vendor and compliance solutions for financial institutions...
The New COVID-19 Risk Environment: Reassessing Risk
Risk has always been a part of banking. But today, with the spread of COVID-19 wreaking havoc on customers, the economy, and how we live and do business,
Ncontracts Successfully Completes Another SSAE 18 Audit
Ncontracts Successfully Completes Another SSAE 18 Audit
Examiners Want to Know: Does Your CMS Ensure Consumer Protection & Compliance?
Preventing consumer harm is among the top goals of financial regulators. That goal is best accomplished with streamlined CMS.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & IT (Part 6)
HR may be setting up work-from-home policies and dealing with employee concerns, but the IT department has to make sure the technology works.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Finance & Lending (Part 5)
As COVID-19 spreads across the U.S., finance and credit departments at financial institutions are facing a new world of risk.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Compliance and Risk (Part 4)
While many necessary compliance and risk functions continue, it’s by no means business as usual. COVID-19 is creating new operational risks that need to
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Board & Management (Part 3)
As COVID-19 spreads across the country, boards and management are making critical decisions to adapt to changing conditions.
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & the Frontline, Back Office & Marketing (Part 2)
In this second blog in Ncontracts’ series breaking down key operational risk considerations department-by-department, we’re addressing three departments:
Finastra, World’s Third-Largest Fintech, Responds to Ransomware Attack
Finastra, the third-largest fintech company in the world, took its servers offline Friday to protect its data after detecting a ransomware attack, the
Pandemic Preparedness & BCP Department-by-Department Series: COVID-19 & Human Resources (Part 1)
Ncontracts will address key operational risk considerations department-by-department to help your FI with pandemic preparedness & business continuity
FinCEN Hits Chief Risk Officer with $450k Penalty
Michael LaFontaine got nailed because he was responsible for overseeing U.S. Bank’s compliance programs.
FDIC Updates RMS Manual: What Does That Mean for Risk Management at Your FI
Compliance isn’t just about following rules. It’s about thoughtfully managing risk.
Pandemic Planning: 10 Questions to Ask Your Vendors About Coronavirus Preparedness
As COVID-19 spreads across the country at an alarming pace, creating panic, quarantines, and serious health risks, it’s important to make sure your...
How Regression Analysis Can Help Your Fair Lending Program
Regression analysis is an incredibly useful tool, but many lenders are hesitant to embrace it because they think it’s too complicated. It’s a...
Ncontracts Receives the 2020 Tennessee Roaring 20 Award from The Association for Corporate Growth
Ncontracts is the one of the top recipients of the 2020 Tennessee Roaring 20 awarded by the Tennessee chapter of the Association for Corporate Growth (ACG)
3 Take-aways from the OCC Third-Party Vendors Relationship FAQ
The OCC released a Frequently Asked Questions (FAQ) supplement to OCC Bulletin 2013-29 that gives more clarity on regulations around third-party vendors.
How Not to Save Money on Vendor Management
Earlier this month Federal Reserve Governor Michelle Bowman announced that the Federal Reserve is working with the other supervisory agencies to update its
7 Best Practices for Aligning Fintech With Your Business Strategy
Fintech is one of the buzziest trends in financial services right now, and no financial institution wants to be left behind.
Leap Year: What Risk Management & Compliance Tasks Would You Tackle with One Extra Day?
That’s right, it’s Leap Year once again, and February 29th is happening for the first time in four years.
How to Prepare for the Future of AI in Banking (Part 2)
Unless you truly live in a cave, AI has put its stamp on your life—both at home and at work—and we can expect its influence to grow over the coming years
Why the OCC Is Like a Peanut Butter Cup and Other Podcast Insights?
Want to hear about OCC plans, initiatives, and priorities right from the OCC right from the source? You’ve got it!
Pandemic Planning: Is Your FI Prepared for Coronavirus?
The largest bank in Singapore made headlines last week for being the first lender to shut down its office due to coronavirus after an employee tested
Are You Making Risk Management Decisions with Your Heart or Your Head?
Whether we want to accept it or not, every person carries her own background and experiences into risk management decisions.
Educational Redlining Report Raises Questions About Fair Lending
Imagine a 24-year-old analyst applying to refinance a $30,000 student loan. He lives in New York City, makes $50,000 a year, and has held his job...
How Lincoln Reduced Financial Risk with the Creation of a National Banking System
Let’s take a minute to reflect on the amazing accomplishment that is our national banking system and the ways it reduced financial risk.