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The Ncast Podcast

Welcome to the Ncast!

The Ncast podcast focuses on the key issues facing financial institutions in the governance, risk, and compliance space—and the people on the front lines. We'll be speaking with industry thought leaders, practitioners, regulators, and experts about all things related to managing risk in the financial environment today.

Listen to episodes by clicking on the link below or download and subscribe to the Ncast on your favorite podcast platform!

 

Ncast microphone

Latest Episodes

Regulatory Brief for May 2022

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. 

In this episode, Stephanie Lyon, VP of Compliance, is joined by experts Robert Brosh and Nicole Upshur to discuss regulatory changes that took place in the month of May 2022, and what these changes mean for your financial institution.

34min

Succeeding All Together: Banking and Company Intranets

A company intranet can help activate and engage your corporate culture, as well be used as a tool for training, onboarding new employees, and increasing productivity. In this Ncast, Rafael DeLeon speaks with Cathy Guthrie, Ncontracts’ Executive Vice President of Human Resources, about how the right technology can be used to help employees achieve their full potential. Cathy was recently named one of the Top 50 women leaders in SaaS and featured as one of the 10 Most Inspiring Women of Influence in 2022 in Insights Success magazine.

30min

Regulatory Brief for April 2022

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry.

In this episode, Stephanie Lyon, VP of Compliance, is joined by experts Shelby Montgomery and Katie Ferrell to discuss regulatory changes that took place in the month of April 2022, and what these changes mean for your financial institution.

34min

A Path Forward: Community Banks and Innovation

How do fintechs figure in the future of community banks? In this episode, Rafael DeLeon talks with Christopher Williston, President and CEO of the Independent Bankers Association of Texas about Bankers helping Bankers, a platform that brings together financial institution professionals to share information and solutions to their everyday challenges. Chris talks about getting the data needed to evaluate core providers, especially fintech; diversifying offerings; and building a technology roadmap that can help community banks take advantage of opportunities to innovate. What does this data mean for banks? Listen and find out!

33min

Regulatory Brief for March 2022

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Robert Brosh and Cheryl Grizzard to discuss regulatory changes that occurred in the month of March 2022 and what they mean for your financial institution.

34min

Environmental Stewardship: The Role of Community Banks

ESG (Environmental, Social, and Governance) is more than just a buzzword for banks. It should be embedded in the culture of our financial institutions. But where do you start? In this episode, Rafael DeLeon talks with Dorothy Savarese, chair and CEO of Cape Cod Five, about how financial institutions can exercise environmental stewardship in every aspect of their strategy -- from developing business offerings, adjusting business continuity plans, to building an HQ. Listen and learn the steps your FI can take to incorporate ESG in your culture.

34min

Regulatory Brief for February 2022

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Katie Ferrell and Nicole Upshur to discuss regulatory changes that occurred in the month of February 2022 and what they mean for your financial institution.

36min

Strategic Resilience for FIs: Responding to an Accelerated Pace of Change

How are customer expectations changing? How will that affect operating models in banking? In this episode, Rafael DeLeon talks with Dave Coffaro, author, consultant, and founder of Atticus, a fintech firm that develops tools for fiduciary-based activities, about how banks can respond to the accelerated pace of change that impacts every aspect of business, from service offerings to leadership to talent acquisition and development. Listen and learn how your FI can differentiate itself to sustain relevance and success now and in the future.

42min

Regulatory Brief for January 2022

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Robert Brosh and Shelby Montgomery to discuss regulatory changes that occurred in the month of January 2022 and what they mean for your financial institution.

33min

A Deep Dive into HMDA Data Management

What story does your HMDA data tell? In this episode, Rafael DeLeon talks with Bobbie Kennedy, a former Technical Expert in CRA & Fair Lending for the OCC. Their conversation takes a deep dive into HMDA systems and processes, including a focus on where your FI’s board of directors should direct their attention, and what controls, policies, and procedures need to be in place for HMDA data integrity.

52min

Regulatory Brief for December 2021

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Katie Ferrell and Cheryl Grizzard to discuss regulatory changes that occurred in the month of December 2021 and what they mean for your financial institution.

33min

Regulatory Brief for November 2021

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Nicole Upshur and Robert Brosh to discuss regulatory changes that occurred in the month of November 2021 and what they mean for your financial institution.

27min

The Role of Accountability and Ethics in Business

What is accountability?  What role does ethics play in business? In this episode, we talked with Bruce Weinstein, The Ethics Guy®, an author and speaker, about how to make sure that leaders and institutions value character as highly as competence. Learn the four key steps that financial institutions can take to commit to operating ethically, with accountability that promotes success and enhances your business.

46min

Regulatory Brief for October 2021

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Katie Ferrell and Shelby Montgomery to discuss regulatory changes that occurred in the month of October 2021 and what they mean for your financial institution.

32min

Navigating High-Risk Banking

Are you curious about high-risk banking, but worried about having the right tools and supports in place? In this episode, we talked with Kristin Parker, Director of Compliance, and Ryan McInerny, Sr. Compliance Manager at RiskScout, a provider of scalable, technologically efficient compliance solutions, about how financial institutions can explore high-risk banking opportunities through the lens of safety and strategy.

39min

Regulatory Brief for September 2021

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Cheryl Grizzard and Robert Brosh to discuss regulatory changes that occurred in the month of September 2021 and what they mean for your financial institution.

27min

The Future of Compliance: Compliance Officers Today & Tomorrow

Happy National Compliance Officer Day! 

Recently, Ncontracts partnered with CBANC to co-publish a survey on the future of compliance. This survey garnered interesting insights about what’s happening now and what’s on the horizon for the compliance industry. In this episode, we discussed the results of this survey with two compliance professionals, Denise Guira SVPI/Integrated Risk, Vendor Enterprise Risk Management at MIDFLORIDA Credit Union, and Esmeralda Rivas, VP/Compliance Officer, to get their reactions. Curious about what the future holds for the regulatory compliance industry? Listen and find out!

43min

Regulatory Brief for August 2021

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Shelby Montgomery and Katie Ferrell to discuss regulatory changes that occurred in the month of August 2021 and what they mean for your financial institution.

27min

Regulatory Brief for July 2021

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Nicole Upshur and Robert Brosh to discuss regulatory changes that occurred in the month of July 2021 and what they mean for your financial institution.

30min

Economic Trends in a post-COVID World

How did COVID affect our economy? Are we headed for another Great Depression? What will be the effects on the stock market, labor market, interest rates, and inflation in the short and long term? Our SVP of Industry Engagement, Rafael DeLeon, spoke with Dr. Elliot Eisenberg, an internationally acclaimed economist and public speaker who specializes in making economics relevant, educational, and fun. Have a listen to this upbeat, engaging conversation about economic trends in a post-COVID world, and find out which changes are here to stay.

34min

Regulatory Brief for June 2021

Every month, Ncontracts compliance experts provide an overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by compliance experts Katie Ferrell and Cheryl Grizzard to discuss regulatory changes that occurred in the month of June 2021 and what they mean for your financial institution.

33min

Innovation and responsibility: Technology in the financial industry

Technology is a powerful tool. Innovations in RegTech (such as AI) have put critical information at our fingertips. How can financial institutions enjoy the benefits of this knowledge, while using it responsibly? We spoke with Mary Kopczynski, CEO & Founder of 8of9 and RegAlytics. We touched on the potential impact of the Biden administration's increased focus on climate change and diversity, equity, and inclusion. Listen and learn how FIs can use RegTech to not only manage regulatory change, but also spot compliance trends and analyze risks and to make business decisions that benefit everyone.

15min

Regulatory Brief for May 2021

Every month, Ncontracts compliance experts provide overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by Shelby Montgomery, regulatory compliance attorney, and Robert Brosh, compliance specialist, to discuss regulatory changes that occurred in the month of May 2021 and what they mean for your financial institution.

29min

Banking beyond Main Street USA: How community banks can stay relevant in the future

Community banks must walk a fine line, espousing a ‘Main Street USA’ model while adapting to changes in the market, technological innovation, and customer demand. What can community banks do from a strategic perspective to enhance shareholder value while maintaining good risk management and compliance practices? Will increased regulation for fintechs level the playing field? How will communities be defined going forward, if geography is less of a factor? We spoke with Greyson Tuck, a lawyer and consultant whose professional practice is focused on the community banking industry, about these topics and many other issues facing community banks. Listen and learn about the potential paradigm shifts community banks will be navigating in the next few years.

29min

Regulatory Brief for April 2021

Every month, Ncontracts compliance experts provides overview and analysis of the latest regulatory updates to help you keep up with the rapidly evolving nature of the industry. In this episode, Stephanie Lyon, VP of Compliance, is joined by Katie Ferrell, senior compliance expert, and Shelby Montgomery, regulatory compliance attorney, to discuss regulatory changes that occurred in the month of April 2021 and what they mean for your financial institution.

29min

Communication and Collaboration: The Keys to Effectively Applying 3 Lines Model for Risk Management

As your financial institution works to maintain the balance between operational responsibilities and continuous risk assessment, how can you find the sweet spot between risk and opportunity? Find out as we talk with Theresa Mann, Chief Risk Officer of NASA Federal Credit Union, about using communication and collaboration to implement the 3 lines model to build a consultative risk management business unit. Make sure you’re in the driver's seat when the “risk bus” hurtles along!

28min

Compliance is a Team Effort: Training the Next Generation of Compliance Professionals

What does the future hold for compliance? How can today’s compliance officers stay ahead of the curve? We spoke with Scott Daugherty, President & General Counsel at Bankers Alliance, the holding company of Compliance Alliance and Review Alliance, about the challenges financial institutions face as they work to maintain expertise in the complex, ever-changing world of compliance, especially as the next generation of compliance professionals enters the scene. Scott talked about how banks can ensure that their compliance departments have the information, training, and resources they need to succeed.

12min

Finding a Path Forward: The Intersection of Risk and Compliance

More than ever, risk and compliance management are inextricably linked. How can risk and compliance managers work together to effect an integrated approach that keeps your organization protected while facilitating the business of your financial institution? We spoke with Denise Guira, SVP of Integrated Risk at MIDFLORIDA Credit Union, about leveraging the resources within (and outside) your organization to engage in fruitful conversations about risk and compliance, so your second line of defense can do its job effectively. Denise also discussed the role of internal committees in driving an agenda of ERM programming that ensures compliance is involved in building a roadmap to the best path forward: an integrated approach to risk and compliance management.

16min

The Solar Winds Breach: Future Impacts and Lessons Learned

Information security impacts financial institutions of every size—from large national institutions to small community banks and credit unions. Is your FI staying on top of cybersecurity, including due diligence for third- and fourth-party risk? In this episode, Tara Swart, Director of Compliance Services, Financial Division at All Covered consulting firm, discusses different frameworks for information security and the impacts of the recent Solar Winds breach. This will not be the last cyberattack of this nature we will see. How will it affect your risk management going forward?

23min

Financial inclusion isn’t just checking a box

What does financial inclusion look like? How do you measure it? How do you ensure it at every level? In this episode, we hear from Lynn English, Senior Vice President of Risk Management at Lafayette Federal Credit Union, about how financial institutions can create intentional, effective diversity, equity, and inclusion (DEI) initiatives to promote inclusion for customers, staff, and leadership.

29min

COVID-19 Vendor Risk Management: Insights from the RMA

The Risk Management Association (RMA) promotes sound risk principles in the financial services industry. Sylwia Czajkowska, Associate Director of Operational Risk at the RMA, discussed the results of a recent survey focusing on COVID-19's impact on third-party risk management practices for FIs. This survey produced an ongoing dialogue that yielded key insights into the rapid deployment and evolution of vendor risk management practices and what that might mean for the future. What was the overall effect on operations for FIs? Listen and find out!

26min

Insights on Boards and Risk Management from FFIEC State Liaison Committee Chair Greg Gonzales

Commissioner Gonzales serves as the Commission of the Tennessee Department of Financial Institutions. He also serves as Chairman of the State Liaison Committee that incorporates the state supervisory perspective into the Federal Financial Institutions Examination Council (FFIEC). This role gives him a unique vantage point of how regulatory matters are addressed at the state level as well as with the consortium of all the nation’s federal regulatory agencies. We spoke with Commissioner Gonzales about the role of risk management and board oversight, specifically with regard to tailored regulations, the “math of things”, risk appetite and the June 2020 FFIEC guidance, and how boards should interpret exam findings.

26min

Surprising Revelation from the 2020 Financial Institution Crisis Survey

Mary York, founder of York Public Relations and raised in the banking industry, recently released some key insights in a survey on what crises would lead Americans to leave a financial institution as well as how this would vary across different demographics. Mary’s insights on reputational risk and the measures to consider for compliance and operational risk will serve as useful tools to those financial institutions looking to avoid crises in the coming months and years. 

17min

AI and Risk Explained

Artificial Intelligence (AI) can be as simple or as complex as a financial institution wishes to harness it. But informed decisions are difficult to be made if you don’t have the right data and/or the means to sort and interpret it. Dr. Gary Shiffman, Adjunct Professor - Center for Security Studies (CSS) at Georgetown University and also Founder and CEO, Giant Oak, demystifies this conundrum as he addresses how AI can help FIs mature the profession of risk management as well as how to get risk managers and senior management aware of the benefits of AI as it relates to strategic planning. 

28min

Taking the Reins in Building Out a BCM Program

What happens when someone moves from the vendor management team to spearhead and expand an FI’s business continuity management program? We found out first-hand from Ronnie Emmanoulakis, CRVPM II, Manager, Data Operation and Business Continuity Management who shared what it was like to step into the new role, how he approached the comprehensive strategy from management oversight to training, and how challenges were addressed along the way.

26min

A look at the current and future state of banking revenues, clients, and business models

A survey was recently published on Banking After COVID-19 and the findings are compelling. Greenwich Associates survey co-author Ron Balmer joins us on this podcast to talk about the adaptations required for operational risk and organizational agility as well as how the human factor does and will remain a key asset to any financial institution.

17min

What we're seeing in lending compliance and related risks

The only constant is change in the fair lending and CRA circles. In our conversation with Elizabeth M Ortloff, CRCMVice President/Senior Compliance Officer at MidWest One Bank, many timely and relevant topics are addressed including: changes in policy as a result of the pandemic, redlining risk, complaint management and waivers, and best practices for data analysis.

20min

An interview with a prolific industry interviewer: Mike Lawson

Mike Lawson, founder and host of CU Broadcast, has done interviews for over 4,000 videocasts and has amassed an extensive viewership, so we thought we’d turn the tables and have him on this podcast to hear about how things have changed over the past ten years, what interests viewers, and what trends he sees by talking with both credit union leaders and industry experts.

22min

Are you thinking of banking cannabis?

This week we’re pleased to host Tim Rademaker, Vice President ERM for CBC Federal Credit Union. As an early adopter in cannabis banking, Tim will share his breadth of experience in what to consider at the strategic level, best practices in building out the business line, navigating the regulatory guidance, and the risks of banking cannabis – or not doing it.

24min

How banks are adjusting to cyber risk and remote exams

Join us this week with ABA's Paul Benda, SVP of Risk and Cybersecurity Policy. Learn how the remote work environment has influenced exams, data breach issues & phishing attempts, and the downstream risks of 3rd and 4th party vendors.

Download the latest episode on your favorite podcasting platform today!

23min

Welcome to The Ncast!

The Ncast is a weekly podcast, brought to you by Ncontracts, that is dedicated to the professionals, topics, and news in the world of compliance. 

You will get to hear from some amazing practitioners from the government, banks, FinTech companies, and more!

If you have a great idea for a guest or show, you can reach the show at ncast@ncontracts.com

Download the latest episode on your favorite podcasting platform today!

1min