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Succeeding All Together: Banking and Company Intranets

In this Ncast, Rafael DeLeon speaks with Cathy Guthrie, Ncontracts’ Executive Vice President of Human Resources, about how the right technology can be used to help employees achieve their full potential. Cathy was recently named one of the Top 50 women leaders in SaaS and featured as one of the 10 Most Inspiring Women of Influence in 2022 in Insights Success magazine.

Greetings! You've got to check out this recent podcast I did with Cathy Guthrie! She's the EVP of HR at Ncontracts and, trust me, she’s dynamite. She's been at the helm of HR in multiple rapidly growing companies and is now molding a world-class HR function at Ncontracts.

She gave me the lowdown on her journey to Ncontracts about a year ago, and honestly, her reasons for joining are super compelling. She was allured by the company's growth, a great vibe with the CEO, and the significance of the company’s product.

And oh, her vision for Ncontracts? A complete game changer. She identified two of their major hurdles - weathering the pandemic storm and handling their rapid expansion through acquisitions. She’s big on maintaining a strong corporate culture, setting clear expectations, and keeping the team connected despite everyone working remotely.

But, here's the kicker: Cathy and her squad have done more than just talk the talk. They've taken some serious action by implementing fresh processes and systems to boost company communication. They shifted from quarterly to monthly town halls and organized tons of virtual events. They even launched this cool intranet called 'Nform'—a real "one-stop-shop" for employees.

Towards the end, we dived into her approach to change management during the rollout of Nform. Despite some pushback initially, the team was jazzed about the intranet’s potential. They navigated the transition smoothly, keeping their eyes on the prize - the enormous value it could bring to the company and its people. So go on, give it a listen, you won’t regret it!

In this episode, you will learn

  1. Introducing Cathy Guthrie, Executive Vice President of Human Resources.
    (0:00)
    Introducing Cathy Guthrie, Executive Vice President of Human Resources.
  2. Fostering culture in the midst of a crisis
    (2:48)
    Fostering culture in the midst of a crisis
  3. Launching culture surveys, town halls, virtual events, physical events
    (5:05)
    Launching culture surveys, town halls, virtual events, physical events
  4. What are some of the tools that are helping to keep us moving on this journey?
    (9:40)
    What are some of the tools that are helping to keep us moving on this journey?
  5. How do you deal with generational overlap in the workplace?
    (15:31)
    How do you deal with generational overlap in the workplace?
  6. The impact of the culture on retention and turnover
    (18:04)
    The impact of the culture on retention and turnover
  7. How does the Intranet help in building a culture of excellence?
    (20:25)
    How does the Intranet help in building a culture of excellence?
  8. How remote work has impacted the company’s culture
    (22:58)
    How remote work has impacted the company’s culture
  9. What competencies or qualities make a great leader?
    (25:53)
    What competencies or qualities make a great leader?
Rafael-DeLeon-Headshot
Host
Rafael DeLeon
SVP of Industry Engagement
Cathy Guthrie Headshot
Guest
Cathy Guthrie
Chief Human Resource Officer

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