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The Future of Compliance: Compliance Officers Today & Tomorrow

Happy National Compliance Officer Day! Recently, Ncontracts partnered with CBANC to co-publish a survey on the future of compliance. This survey garnered interesting insights about what’s happening now and what’s on the horizon for the compliance industry. In this episode, we discussed the results of this survey with two compliance professionals, Denise Guira SVPI/Integrated Risk, Vendor Enterprise Risk Management at MIDFLORIDA Credit Union, and Esmeralda Rivas, VP/Compliance Officer, to get their reactions. Curious about what the future holds for the regulatory compliance industry? Listen and find out!


Hey there! So, I just had this super interesting chat on “The Ncast" podcast. You won't believe the insights I got from Denise Guira and Esmeralda Rivas about compliance and risk management for financial institutions.

First off, Denise spilled the beans about how she didn't exactly dream of becoming a compliance officer from the get-go. Her journey into the field is quite a story! She started in central operations and managed all these core systems – who knew, right?

And get this, she had this mentor who saw something in her that she didn't even see in herself. Like, how cool is that? It's all about recognizing hidden talents and bringing them out in the open, turning them into assets for the bank. The whole idea of engagement is just mind-blowing.

But wait, there's more! They dive into how to stay up-to-date with compliance trends. Denise spills the beans on her secret sauce—peer groups, conferences, you name it. It's all about staying in the loop, especially in the fast-paced world of compliance. Oh, and the part where they talk about building relationships and creating that back-and-forth convo? Total game changer.

They chat about the culture of credit unions and how understanding it is key. Compliance isn't just about rules; it's about weaving it into the very fabric of the organization. The way they explain it, you realize compliance is like a team sport – not just about avoiding risks.

Esmeralda chips in with her two cents about the risk and compliance departments. It's fascinating how they're split into these teams, and they have their own dynamics. They dive deep into the whole efficient regulation versus risk management thing—it's not as straightforward as you'd think.

Then, the pandemic hit, and you won't believe how they tackled it. Denise talks about building a whole infrastructure overnight to keep the workforce going. And the part about face-to-face interactions being crucial in compliance? It totally makes sense, right?

But here's the kicker: they chat about the top risks facing the industry, diversity, equity, and inclusion, and how the landscape is changing. Sustainability and governance, privacy issues—it's all in there. And Denise's takeaway about paying it forward and mentoring newbies? Heartwarming, to say the least.

Honestly, after this chat, I feel like compliance and risk management are these hidden gems we all need to know more about. Trust me, you're gonna want to listen to this podcast – it's a whole new world.

In this episode, you will learn

  1. Introducing Denise Guira, SVP of Integrated Risk, and Esmeralda Rivas, VP/Compliance Officer.
    (0:00)
    Introducing Denise Guira, SVP of Integrated Risk, and Esmeralda Rivas, VP/Compliance Officer.
  2. Not everyone grows up wanting to be a compliance officer.
    (2:30)
    Not everyone grows up wanting to be a compliance officer.
  3. What do you use to stay up to date with compliance?
    (8:29)
    What do you use to stay up to date with compliance?
  4. How to stay up to date with the latest trends?
    (10:39)
    How to stay up to date with the latest trends?
  5. Understanding the culture of compliance.
    (16:16)
    Understanding the culture of compliance.
  6. Risk and compliance departments.
    (19:29)
    Risk and compliance departments.
  7. Challenges of working virtually during the pandemic.
    (26:08)
    Challenges of working virtually during the pandemic.
  8. Work from home pandemic response.
    (29:00)
    Work from home pandemic response.
  9. The importance of building relationships and building trust.
    (35:06)
    The importance of building relationships and building trust.
  10. Sustainability and governance.
    (37:54)
    Sustainability and governance.
Guy-branded-bg-01
Host
Guy Weismantel
EVP of Marketing, Ncontracts
denisa-guira-sp
Guest
Denise Guira
SVP of Integrated Risk, MIDFLORIDA Credit Union
esmeralda-rivas
Guest
Esmeralda Rivas
VP/Compliance Officer, Mission Bank

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