How to Develop an SLA for Third-Party Providers
Understand the best practices and essential elements for creating a service-level agreement (SLA) for third-party vendors.
One Ransomware Attack. 60 Credit Union Outages. Countless Upset Members.
How a ransomware attack on one solution upended an entire third-party service provider, leading to outages at 60 credit unions.
Are You Giving Employees What They Want? (And Other Conference Takeaways)
Employees want to be treated with empathy and integrity—or they’ll leave
How Have Critical Vendors Performed During the COVID-19 Pandemic?
The COVID-19 pandemic has been a trying time for everyone—including financial institutions working with third-party vendors.
Incident Tracking: 4 Benefits & 5 Best Practices
Incident tracking is an important part of any vendor management system with many benefits and can be an effective tool when handled properly.
Did Your Vendor Need PPP Funds?
Did one of your critical third-party vendors need Paycheck Protection Program (PPP) funds?
Due Diligence Documentation: 9 Common Mistakes
Vendor due diligence is a regulatory requirement of the vendor management process. Financial institutions are required
9 Benefits Of Vendor Management Software Vs Manual Tracking
When it comes to vendor management software, some financial institutions rely on a combination of spreadsheets, email, and shared drive files.
OCC Releases Final CRA Modernization Rule: What You Need to Know
The OCC released its final Community Reinvestment Act (CRA) rule last week, shortly before Comptroller Joseph Otting stepped down.
3 Common Questions About Vendor Response To COVID-19
Monitoring critical vendors’ response to COVID-19 and the effectiveness of their ongoing business continuity management (BCM)
Pandemic Planning: 10 Questions to Ask Your Vendors About Coronavirus Preparedness
As COVID-19 spreads across the country at an alarming pace, creating panic, quarantines, and serious health risks, it’s important to make sure your...
7 Best Practices for Aligning Fintech With Your Business Strategy
Fintech is one of the buzziest trends in financial services right now, and no financial institution wants to be left behind.
4 Features Every Vendor Management Solution Needs
A vendor management software solution organizes existing processes and documentation while showing how vendor relationships and policies can be improved.
4 Key Risks Facing the Banking Industry, According to the OCC
As the banking industry has undergone major changes, the top risks have also evolved. Here are the four biggest risks facing banks today, from the OCC.
5 Free Compliance Resources to Download and Share
Get 5 valuable, free, compliance resources to download and share with your colleagues, including a brand-new Fair Lending training module!
Are You Making This Common Vendor Management Mistake Observed by the FDIC?
FIs aren’t doing enough to ensure their contracts with third-party vendors sufficiently address business continuity and incident response.
7 Risks that Third-Party Vendors Pose to Your Financial Institution
In 2019, vendor risk management remains a key concern for financial institutions in the US. There’s a good reason for that! Here are...
Third-Party Management of Cloud Computing
While 'the cloud' may seem mysterious to the layperson, there shouldn’t be anything secretive about your third-party vendors’ cloud use. If your vendor
You Got SOC Questions? We Got SOC Answers!
Did you ask a question during our live broadcast of How to Leverage SOC and SSAE 18 Reports Throughout Every Department of Your Financial Institution?
Inherent Risk
Inherent risk is the risk that exists naturally when there are no safeguards in place to avoid trouble.
OFAC, Cyber Risk & Third-Party Vendors: What You Need to Know
Bankers know they shouldn’t do business with parties sanctioned by the OFAC - as the agency has reminded us in its most recent statement on sanctions and
5 Ways Intelligent Branch Planning Can Save Your Bank Millions
Here are 5 clear ways that intelligent branch planning can save your bank or credit union millions of dollars, with the numbers to prove it.
Lessons from a Fintech O.G.
When Phil Meinert began his career in computer programming, the first wave of fintech development had just begun. If you think it’s hard to implement new
3 Types of Vendor Monitoring
How do you know whether your vendors are actually doing what they say they are doing? It comes down to three key types of vendor monitoring...
Coming to a GSE Near You: Better Third-Party Risk Management via FHFA Guidance
If you’ve been holding off on formalizing your approach to vendor management, this is another sign that you need to get on board.
Sharing BSA Resources with Another Institution? Third-Party Vendor Management Rules Apply
Regulators have given financial institutions a green light for sharing BSA resources in some situations, but proper third-party vendor management practices
5 Features Every Vendor Management Software Solution Should Have
Here are the top five features to look for when selecting a vendor management software solution...
Examining the Examiner: What the OIG Has to Say About the FDIC
Your regulator may seem like an all-powerful force, but everyone answers to somebody. In the case of the FDIC it’s the (OIG)
Should You Outsource Vendor Management?
For years, financial institutions have outsourced a variety of activities to third-party vendors creating a new conundrum: Should vendor management be
Notifying Clients of Data Breaches: Which State Law Should We Follow?
Your financial institution is regulated by one state but has an office in another state. Which state’s law do you follow in the event of a data breach?