New year, new growth, new challenges, and maybe even new vendors. If you're in compliance, you've heard of other companies that claim they can help, and you may have seen their software before. In fact, you may even be a subscriber of one of those softwares today. In this post, you'll learn some key questions to consider as you are researching solutions.
As a compliance professional, you have lots of options when it comes to software solutions. We believe that this is a good thing! As a partner, we know that our competitors help push us to do a better job in serving you, the customer. That said, there may be times when you wonder how we are different, and what you can expect. This post is for you.
Here are some fast facts about how Ncontracts is different than the other lending compliance solutions on the market.
Even if you're 100% happy - or you think you are - with your current solutions provider, it's a good idea to stay aware of changes in the market. That way, you'll know that you're getting the best deal. Plus, you'll be in a better position to negotiate, to request feature improvements, and to solve problems more efficiently, just to name a few benefits.
Now that you know where to start, are the five key ways Ncontracts differs from the other compliance software providers out there.
We are focused on being your true partner.
A helpful thing to consider is the guiding philosophy of any solutions provider. What are they focused on? What matters to them? How do they prioritize decisions? Knowing this can help you ensure that they are aligned with your company's goals, too.
Ncontracts' focus is on being your true partner. As your partner, we are completely committed to your success, and to helping you comply and grow. Other companies are probably focused on serving your current needs, but are they working to anticipate what you'll want in the future? Are they aligning their business objectives with your company's goals? Do they provide the support and guidance to ensure that you're not wasting time or money? At Ncontracts, the answer to those questions is "yes."
As you consider Ncontracts and other solutions providers, know that our priority is ensuring your needs are met.
Our software is truly, 100% cloud-based.
Being one of the only cloud-based solutions on the market means that with Ncontracts, there's no software to install or update. This also means we are able to get you up-to-speed quicker than others. (Read: get answers you need, faster.)
Other companies have a software that needs to be installed, or that needs weeks and months of training to navigate. As you consider solutions, make sure to ask questions about timelines (i.e. time to implementation), installation, necessary updates, security, and training.
With a cloud-based system like Ncontracts, all of the updates are done for you behind-the-scenes, with no annoying "update now" prompts. This means you can spend more time with the product and less time waiting. Finally, you can access your Ncontracts reports online 24/7, from anywhere. In a word, it's freedom to manage compliance in a way that works for you!
You'll experience unparalleled ease of use and regular updates.
Our products are intuitive and easy to use. While our products are unique in the data they analyze and the insights they reveal, they share many of the same features, interface and functionality. If you're already a user of one of our compliance software products, we promise you'll love how easy it is to use the others.
We also update our solutions regularly, sometimes releasing multiple updates per month. These aren't bug fixes, they're true additions to the features and functionality you're already paying for. If you're spending the same or more money year-over-year for a specific software solution, and not getting additional support, features, functionality, or seats/licenses, you're wasting money. Luckily, Ncontracts customers don't have that problem.
Unlimited support, training and reporting.
When we say we're your partner, we mean it. We don't simply hand over the keys to our customers and tell them to figure things out on their own, we're with them the entire way. In addition to weekly group trainings via webinar and unlimited support from our Customer Success team, Ncontracts provides customers with guided report reviews with compliance analysts, regular system updates and improvements, and access to our knowledge guide. Other companies might charge you for all of this help and support, but with Ncontracts, everything you need to be successful is included in your annual subscription.
When you buy an Ncontracts product, you're getting a solution, as well as a team of dedicated professionals who are committed to your success. We grow when you do.