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Triad Bank Success Story

Taming the FFIEC Cybersecurity Assessment Tool with the Help of Ncyber

Triad Bank’s busy IT head did not have the time to translate mountains of regulator speak to work through the FFIEC Cybersecurity Assessment Tool.

Size
$320 million
Location
Frontenac, MO
Customer Since
2016
Website
https://www.triadbanking.com/

The Challenge

Like a lot of small community banks, the IT department at Triad Bank is stretched. The head of IT also has operations responsibilities. As a result, he’s constantly pulled between his day-to-day responsibilities and big picture tasks like completing the FFIEC Cybersecurity Assessment Tool.

It’s a challenge that’s been eased with the help of Ncyber, Ncontracts’ secure and asy-to-navigate tool based on the FFIEC Cybersecurity Assessment Tool so institutions know that their cybersecurity assessment is in line with FFIEC guidelines.

“It’s documented. It’s on the system. When we do it again next year,we’ll just have to update what we’ve done. It helps a ton.”
Jason Montgomery, Senior Vice President, Compliance Officer, Triad Bank

A Step-by-Step Solution for Busy IT Staff

Triad Bank wanted to utilize the FFIEC Cybersecurity Assessment Tool, but it was hard for the IT head to create the time. “His day is tied up,” says Jason Montgomery, senior vice president and compliance officer at the bank. “He has customer visits to install remote deposit capture, and if something goes wrong he has to visit there. His day-to-day is tough.” 

After successfully adopting Nvendor, which completely turned around Triad’s vendor management program, the bank implemented Ncyber. The tool helps Triad identify gaps and areas for improvement, determine and track actionable steps, and generate reports on the state of the assessment. It’s been well received by the head of IT and others at the bank, Montgomery says. 

“We had a meeting a few months ago to walk though more of the system and complete some items,” says Montgomery. His comment: “This is very helpful.”

Translating Reg Speak into Plain English

Before Ncyber, the IT head didn’t know where to start with the assessment.

“The FFIEC information wasn’t really user friendly for him,” says Montgomery, who describes the IT head as very smart when it comes to technology but unfamiliar with reading dense regulatory guidance. “It just wasn’t his cup of tea.

Evaluating and Documenting Cyber Risks

Montgomery assumed the IT head was going to have a ton of questions about what things meant, but the way Ncyber was structured and the language it used made it easy for him to understand and answer the questions.

“With the way the system is broken up into the different categories and then addressing the items, there are a ton of questions and things to look at,” says Montgomery. “But it just walks you right through it.” Just as important, Ncyber makes it easy to show regulators Triad’s efforts.

 

Quick Overview

Primary examiner: FDIC

Products: Ncyber

The Results:

  • User-friendly language makes it easy to understand questions
  • Walks the bank through the tool step-by-step
  • Documentation makes it easy to update and show regulators

Start Your Success Story

Take control of your cybersecurity assessments with Ncyber. Easily navigate the FFIEC Cybersecurity Assessment Tool, track your progress, and simplify exams — all with expert support at every step.

Request a demo →

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