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From Spreadsheets to Seamless Compliance

How Bankers’ Bank of Kansas Transformed Its Compliance Management  

Bankers’ Bank of Kansas (BBOK) is a correspondent bank — a community bank for other community banks dedicated to 
providing progressive solutions, quality partnerships, and competitively priced correspondent banking services. 

The bank’s customers rely on it to uphold the highest regulatory standards. Under the leadership of Enterprise Risk Manager Beth Seals, BBOK is dedicated to maintaining a strong and effective compliance management program.

Asset Size
$200 million 
Location
Wichita, KS
Customer Since
2015
Website
https://www.bbok.com/

The Challenge

Bankers’ Bank of Kansas has always been proactive when it comes to compliance, but some of its manual processes and tools were beginning to outlive their usefulness. 

“We were using Excel spreadsheets setup in the 1990s, and it had gotten to the point where the staff who had established the calculations were no longer with the bank, creating a knowledge gap and leaving very few who understood the full process.” 

The manual nature of the process led to inefficiencies and the risk of errors. 

“We wanted a solution that would reduce the manual workload and would be easy for both current and future staff to understand,” Beth adds.

The Solution

Beth spearheaded the transition to Ncomply, driven by the need for a more streamlined, user-friendly, and efficient compliance management system. 

The implementation of Ncomply brought several key features and benefits to the bank: 

  • Automation and Efficiency: Ncomply eliminates the need for hours dedicated to regulatory research and makes it easy to share information. “With Ncomply, I can assign new regulations to various people, spreading the information and instructions to everyone who needs it instead of funneling it to just one person.” 
  • Audit-Ready Documentation: Ncomply provides a comprehensive historical record of all compliance activities. “It’s a good historical record for us in almost everything that we do.” 
  • Collaborative Task Management: Ncomply empowers Beth to assign and track tasks related to new regulations, audits, and exam findings. “Staff who have been assigned tasks can make updates and leave comments, indicating the level of completion for a task. I don’t have to worry about looking for multiple documentation pieces in email.”
  • Policy Management: The ability to manage and update policies within the system streamlined the process. “The ability to upload policies into the system and have people review, revise, and approve the policies within the same space is an easy way to track all changes and manage the revision process.” 
  • A Partner in Compliance Management: BBOK is especially impressed with the exceptional customer service. “I was very surprised when I started working with Ncontracts about how quickly the support people returned emails and phone calls. I usually don’t have to wait more than a day before my issue is resolved.”

The Result

The transition to Ncomply resulted in significant improvements for Bankers’ Bank of Kansas: 

  • Time Savings: The bank experienced a dramatic reduction in the time required for compliance management. “Tasks that used to take us close to 160 hours is now reduced to approximately 30 hours. 
  • Improved Accuracy: The automated system reduced the risk of errors and ensured that all compliance activities were accurately documented and tracked. 
  • Enhanced Collaboration: Ncomply facilitated better collaboration among team members. “The processes are just so seamless. There were many things we did manually requiring a significant amount of back-andforth conversation. These items are now housed within the system.” 
  • Regulatory Preparedness: BBOK is better prepared to deal with new regulations, exams, and audits, with all necessary documentation and updates readily available within the system. 

Quick Overview

Regulator: Federal Reserve Bank 

Products: Ncomply

The Results:

  • Significant Time Savings 
  • Increased Accuracy 
  • Seamless Collaboration 
  • Stronger Regulatory Readiness

Start Your Success Story

Since implementing Ncomply, Bankers’ 
Bank of Kansas operates more efficiently, 
with improved accuracy and collaboration. 
Ncomply’s automation and comprehensive 
features have made compliance management easier and more effective, positioning the bank for continued success in a rapidly evolving regulatory environment.

Request a demo today→

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