Knowing when and how to run a business continuity plan (BCP) tabletop test isn’t just about checking a box — it’s what ensures your team is ready when a real crisis hits.
In my 30+ years in business continuity, I’ve seen the impact of successful tabletop testing. In one session, a client realized their “mobile branch” backup plan was just an empty trailer with no equipment or connectivity. In another example, IT discovered it was short 75 VPN licenses — months before COVID forced everyone to work from home. These weren’t minor details; they were gaps that could have left these financial institutions (FIs) unable to operate during a real crisis.
Tabletop testing forces your organization to answer tough questions, uncovering blind spots you’d otherwise never see, so you can fix them before they become real problems. But how exactly does a tabletop test work? What are the essential elements? Let’s dive in.
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A tabletop test (or tabletop exercise) is a structured discussion around a disaster or crisis scenario conducted in person, virtually, or in a hybrid format. The goal is to create a low-pressure environment where teams can spot gaps, test plans, and surface issues before they become real problems.
At their core, tabletop exercises serve as a foundation for building resilience. They provide a safe, low-stress way to pressure-test your response plans before moving on to more demanding drills, such as system failover, emergency evacuation, shelter-in-place, or full recovery exercises.
Related: A Guide to Operational Resilience for Financial Institutions
Organizations use tabletop tests to strengthen resilience in advance of real-world events. In other words, it’s an essential form of practice. Like anything we wish to get better at, practice does just that. Practicing recovery through tabletop exercises will enhance your ability to respond effectively to events.
Originating as military war games, they’ve evolved into simulations for modern risks, such as cyberattacks, power outages, regional internet outages, and pandemics. By walking through scenarios before they occur, leadership teams can uncover blind spots, refine response strategies, and build confidence in their readiness.
The real value of tabletop exercises lies in the return on investment: a small-timetime commitment that delivers sharper response capabilities, stronger coordination, and greater assurance in the face of disruption.
The benefits of tabletop exercises include:
In short, tabletop exercises aren’t just about meeting requirements — they’re a practical way to prepare teams, expose vulnerabilities, and strengthen long-term resilience.
Related: Business Continuity Planning (BCP) Q&A for Financial Institutions
The best way to design a tabletop test is to keep it simple, realistic, and focused on decision-making. A well-designed exercise engages participants, tests leadership under pressure, and delivers actionable insights. Here’s how to do it:
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The best way to conduct a tabletop test is to treat it as more than just walking through a scenario — it’s about setting clear expectations, engaging the right people, and capturing lessons learned. Successful exercises leave your team better prepared, not just better informed.
It’s tempting to wrap up once the discussion ends, but the real value comes from what you do after the tabletop exercise is over. Debrief while the exercise is fresh, documenting both what worked well and where gaps appeared. Thank participants and collect their feedback to strengthen future sessions.
Create an after-action report that captures the scenario summary, attendees, key findings, highlights, and follow-up items with clear owners and deadlines.
Most importantly, put lessons into practice. Update policies, refine plans, and address identified weaknesses — because closing gaps is what turns a single exercise into lasting resilience.
Related: Bank Compliance: If It Isn’t Documented, It Didn’t Happen
The minimum standard is to run a tabletop exercise at least once a year, especially for highly regulated industries such as financial services. Many organizations take it a step further and conduct multiple exercises each year, focusing on different areas, such as C-level crisis management, deposit operations, or other critical functions.
Virtual sessions make it easier to involve remote staff, reduce travel, and let people get right back to work once the session ends. In-person sessions, on the other hand, allow for stronger interaction and “reading the room,” which can be invaluable in a real emergency. Both approaches have their benefits, and many organizations use a mix of the two.
Including vendors is optional but can be valuable, especially if they’re critical to recovery. Some organizations run exercises with managed service providers on the call without issue. It’s often helpful to assume a vendor might be unavailable, allowing you to identify necessary contingencies in advance.
Tabletop testing is a crucial part of a strong BCP. Learn how Ncontinuity can streamline every stage of business continuity management, so your organization stays ready for anything.