Ngage 2023 Nashville | Ncontracts
  • Testimonials
  • Accommodations
  • Speakers
  • Agenda
  • Entertainment
  • FAQs
  • Register
  • Testimonials
  • Accommodations
  • Speakers
  • Agenda
  • Entertainment
  • FAQs
  • Register

October 17-19, 2023
Register Now

“They say home is where the heart is – we are happy to announce our 2023 annual user conference will be held in our hometown of Nashville, TN! Each year we come together as industry professionals to discuss key issues, best practices, and to share how Ncontracts’ solutions and services can help. See you in October for a week of networking, learning, and fun!”

- Michael Berman, Founder & CEO

See Last Year's Ngage

At the Ngage conference last year, we learned from industry leaders, heard from our team of subject matter experts, and had a great time in Newport Beach.
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Testimonials

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  • As a client with several of the solutions, it is so important to attend Ngage. The networking alone is valuable. This is the second time I have attended and I left with a wealth of information and knowledge regarding the solutions we use.

    Mandy Cox SVP Compliance Officer, Midflorida Credit Union

  • Ngage and Nstruct are both excellent. The information that you receive from the Ncontracts team members are excellent; the conference is small enough that you can network and remember people from previous years that you can brainstorm with.

    Judy Kirkland EVP Audit & Training Manager, R Bank

  • Ngage provided a plethora of valuable information that I was able to bring and implement in our vendor management program. I would recommend the conference to every user of Ncontracts.

    Business Operations Specialist, BayFirst Financial (Bank)

  • The overall session speakers were engaging and relevant. The breakout sessions were hands on and allowed you to connect with those at Ncontracts that you speak to regularly and meet others from around the country that could share best practices at their institutions.

    Karen Stewart EVP Chief Compliance Officer, Bank3

Discover an enriching hotel retreat in downtown Nashville, TN. From music and culture to food and shopping, there is plenty to do and see just steps from The Westin Nashville. Perfectly located near Broadway in the city's downtown district, our hotel connects you with iconic Nashville attractions like Music City Center and Music Row.
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Meet This Year's Speakers

Our Ncontracts thought leaders are not only subject matter experts with a wealth of information to share—they’re dynamic speakers who will engage your brain and give you the tools to manage the lifecycle of risk and compliance.

Michael Berman

Ncontracts Founder & CEO - Michael Berman is a risk management evangelist who combines decades of legal andregulatory experience with an extensive background in business strategy to solve operational riskmanagement challenges. The author of The Upside of Risk: Turning Complex Burdens into StrategicAdvantages for Financial Institutions, he was General Counsel for Goldleaf Financial Solutions, Tecniflex,Inc. and Imagic Corporation before founding Ncontracts in 2009

Raphael DeLeon

Ncontracts SVP, Industry Engagement - Rafael DeLeon is a banker’s dream —an extroverted former financial regulator eager to share what he’slearned about regulatory compliance and risk management at financial institutions over his 30-yearcareer with the OCC. Still actively engaged in the industry, he also serves on the Board of Directors ofMainStreet Bancshares, Inc., parent company of MainStreet Bank in Fairfax, Virginia.

Stephanie Lyon, Esq., CRCM, NCCO, NCRM, NCBSO, CAMS

Ncontracts Vice President, Compliance and Regulatory Content Strategy. Stephanie Lyon is a dynamic force in risk and compliance management, leading Ncontracts’ team ofattorneys and compliance, risk, and audit professionals in developing products, including model content.Named one of the Most Powerful Women in Fintech by PROGRESS in Lending, she is a former seniorcompliance counsel a faculty member for Compliance, Risk and Bank Secrecy schools and seminarsaround the country

Michael Carpenter, CAMS, NCRM, NCCO

Vice President, Risk Management With more than 20 years of industry experience, Michael Carpenter is an indispensable resource inhelping bankers understand the need for third-party and risk management. He has built and runprograms— including director training and reporting, compliance management, information security,among others—at both small community financial institutions and larger institutions such as KeyBankand Chase Bank and is a veteran of the U.S. Army.

Denisa Guira, NCRM, CRVPM

Subject Matter Expert, ImplementationsDenise Guira spent 17 years as a compliance officer before establishing and leading the Integrated Riskdepartment responsible for Enterprise Risk Management, Vendor Management, and Business Continuity Management as senior vice president of integrated risk at a credit union. Now she uses that knowledgeto guide Ncontracts clients through the implementation process.

Preliminary Agenda

Are your departments in sync? Learn how to turn your risk and compliance program into a competitive advantage. During Ngage 2023, we’ll teach you how to leverage our products and get buy-in from other departments to create a winning enterprise strategy at your institution.

But that's not all - get ready to spend time with your peers during Nsider LIVE! This is your chance to get to know your fellow financial enthusiasts, exchange ideas, and share best practices using the latest software and tools. 

Register today and join Ngage 2023 thought leaders like Michael Berman, Rafael DeLeon, and Stephane Lyon as they share their real-world experience and knowledge to help you be a risk and compliance management champion at your institution. 

Current as of 05/02/23, subject to change.

 

Tuesday October 17

General Session
8:00 AM to 8:30 AM

Welcome Remarks

Nvendor
8:30 AM to 9:00 AM

Using Onboarding for Best Practice while Gaining Efficiency

Nrisk
8:30 AM to 9:00 AM

Key Risk Indicators & Strategic Initiatives

Nverify
8:30 AM to 9:00 AM

Audit from Start to Finish including Templates, Reporting, & Document Download

Nvendor
9:05 AM to 9:35 AM

Survey Creation/Questionnaires

Nrisk
9:05 AM to 9:35 AM

Risk Assessment Templates (How to Use and Customize)

Ntransmittal
9:05 AM to 9:35 AM

1071 Updates

Nvendor Services
9:40 AM to 10:10 AM

How to Leverage Our Executive Summaries

Ncontinuity
9:40 AM to 10:10 AM

Leveraging Events for Routine Testing

Ncommunity
9:40 AM to 10:10 AM

Development Tracking

Nfindings
9:40 AM to 10:10 AM

Custom Fields & Reporting

Nvendor
10:40 AM to 11:10 AM

Navigating Nvendor through the Vendor Grid & Useful Reporting

Ncontinuity
10:40 AM to 11:30 AM

How to Complete a BIA (Business Impact Analysis)

Ncommunity
10:40 AM to 11:30 AM

Filters

Nrisk Nfindings Nverify Nvendor Ncomply
11:15 AM to 11:55 AM

Data Explorer

Nfairlending
11:15 AM to 11:55 AM

HMDA Reporting

Ncomply
11:15 AM to 11:55 AM

Setting Up User Roles

Nfindings
11:15 AM to 11:55 AM

Using Nfindings for more than Audit Exceptions

11:30 AM to 11:55 AM

Integration Between Our Products

Nfairlending
11:30 AM to 11:55 AM

Redlining

11:30 AM to 11:55 AM

Nconnect

Nrisk Nfindings Nverify Nvendor Ncomply
12:00 PM to 12:30 PM

Data Explorer

Ncomply
12:00 PM to 12:30 PM

Policy Drafting and Management OR Complaint Management

Ntransmittal
12:00 PM to 12:30 PM

1071 Updates

Nboardportal
12:00 PM to 12:30 PM

Create an Agenda in 15 Minutes

1:45 PM to 2:15 PM

Integration Between Our Products

Ncomply
1:45 PM to 2:15 PM

How to Implement a Regulatory Change

1:45 PM to 2:15 PM

Nconnect

Nrisk
2:20 PM to 2:50 PM

Key Risk Indicators & Strategic Initiatives

Nvendor
2:20 PM to 2:50 PM

Using Onboarding for Best Practice while Gaining Efficiency

Nverify
2:20 PM to 2:50 PM

Audit from Start to Finish including Templates, Reporting, & Document Download

NcontractsManager
2:20 PM to 2:50 PM

Contract Terms, Renewals, & Creating Term Emails

Nrisk
2:55 PM to 3:05 PM

Risk Appetite & Risk Tolerances

Nvendor
2:55 PM to 3:05 PM

Survey Creation/Questionnaires

NcontractsManager
2:55 PM to 3:05 PM

Contract Services

Nrisk
3:35 PM to 4:05 PM

Control Assessors - Best Practice Use Tips to Gain Buy In

Nfairlending
3:35 PM to 4:05 PM

Non-HMDA Reporting

Ncomply
3:35 PM to 4:05 PM

Policy Drafting and Management OR Complaint Management

Nrisk
4:10 PM to 4:40 PM

Performing a Data Asset Risk Assessment (IT Focus)

Nvendor Services
4:10 PM to 4:40 PM

How to Leverage Our Executive Summaries

Ncomply
4:10 PM to 4:40 PM

How to Implement a Regulatory Change

General Session
4:45 PM to 5:00 PM

Closing Remarks

6:00 PM to 8:00 PM

Welcome Reception

Wednesday October 18

General Session
8:45 AM to 9:15 AM

Welcome Remarks

General Session
9:15 AM to 10:00 AM

What Does Failure Tell Us About Safety?

Recent bank failures have highlighted the importance of safe & sound practices and effective risk management. Find out how to apply these lessons to your financial institution.

General Session
10:00 AM to 10:30 AM

Navigating Change: Unifying Risk Management for Peak Performance

Change management is a team sport – one where effective leadership, systems, processes, and communication must be connected and aligned. Learn strategies for harnessing these areas to add value to risk management and create measurable results.

10:45 AM to 11:45 AM

Regulatory Landscape

An overview of emerging regulations and compliance trends — including 1071 — and expert advice on how to manage them.

General Session
1:00 PM to 1:45 PM

Evaluating AI from a Compliance Perspective: From ChatGPT to other AI Tools

Learn how financial institutions are using AI and machine learning -- and the potential risks. Gain practical tips on how to manage these vendor relationships, protect your data, and uncover what open-source vendors could be doing with your customer data. 

General Session
1:45 PM to 2:15 PM

Product Roadmap

What’s ahead for your favorite Ncontracts products? What new products on are the horizon? Get an exclusive sneak peek in this informative session.

Risk
2:45 PM to 3:15 PM

Mastering the Art of Vendor Classification: Setting the Stage for Success

Best Practice vendor tiering from a regulatory perspective, focused on mitigating vendor-related risks based on their potential impact on business operations and overall risk posture

Compliance
2:45 PM to 3:15 PM

What's Next With UDAAP?

UDAAP’s scope has expanded- have you made changes to your risk assessment and governance documentation? Come learn about the best ways to uncover and manage UDAAP risk.

Enterprise Management Strategy
2:45 PM to 3:15 PM

Trends and Tactics for Robust Fraud Risk Management

Fraud is a supervisory priority for NCUA and the regulators and Congress have been actively discussing the limitations of Regulation E, Zelle, and generally fraud.

Lending
2:45 PM to 3:15 PM

Leveraging HMDA Plus Data

What to look for and leverage using HMDA + data fields.

Risk
3:20 PM to 3:50 PM

How to Leverage Internal Tools and Data to Elevate Your ERM

Effectively leverage internal tools such as reporting, existing reviews, and strategic plans to gain buy-in from stakeholders and improve the efficiency and effectiveness of you ERM program.

Compliance
3:20 PM to 3:50 PM

Legal Risks of AI

Enterprise Management Strategy
3:20 PM to 3:50 PM

Culture Currency (How to Gain It, How to Maintain It, How to Grow It)

How to Engrain the Culture of Risk and Compliance into Your Enterprise Culture

Lending
3:20 PM to 3:50 PM

CRA Modernization (Final Rule Dependent) & Appraisal Bias

Examiners are requiring FIs to expand the fields of competitive properties

4:00 PM to 5:15 PM

Closing Remarks

5:30 PM to 9:00 PM

Evening Activity and Entertainment

Thursday October 19

General Session
8:00 AM to 8:15 AM

Welcome & Announcements

General Session
8:15 AM to 9:15 AM

How to Evaluate Fintechs (BaaS, partnerships, embedded finance)

Fintech partnerships bring many benefits, but they also bring risks. How do you know when you’ve found the right partner? When is the right time to partner? And how do you make sure you keep your customer base?

General Session
9:15 AM to 10:15 AM

Cannabis Banking 2023 and Beyond

Risk
10:45 AM to 11:45 AM

Nsider LIVE - Peer to Peer Best Practices and Software Utilization

Compliance
10:45 AM to 11:45 AM

Nsider LIVE - Peer to Peer Best Practices for Compliance Training

Enterprise Management Strategy
10:45 AM to 11:45 AM

Nsider LIVE - Peer to Peer RPM Best Practices

Lending
10:45 AM to 11:45 AM

Nsider LIVE - Peer to Peer Conversations on Best Practices and Software Utilization

Risk
1:00 PM to 2:00 PM

When Disaster Strikes

You'll participate in a tabletop exercise to prepare for a disaster.

Compliance
1:00 PM to 2:00 PM

Your Power Tools: Drafting Effective Program, Policies, and Procedures

Learn about the essential attributes of a good policy, the differences between policies, procedures, and programs, and walk away knowing how to transform these static documents into power tools.

Enterprise Management Strategy
1:00 PM to 2:00 PM

Incorporating Financial Risk into Your ERM Program

Lending
1:00 PM to 2:00 PM

Fair Lending Case Review

General Session
2:30 PM to 3:30 PM

Financial Services: A Vision of the Future

Disruption is redefining the boundaries of financial services. How is the industry changing? What will the industry look like in the years ahead? We dust off our crystal ball and share our research-based predictions.

3:30 PM to 3:45 PM

Closing Remarks

Entertainment

Picture this - an immersive, Nashville style experience jam-packed with community-building, entertainment, delicious food, and more surprises onsite – stay tuned for more information coming soon!

Frequently Asked Questions
  • If I am registered for Ngage 2023 do I also need to register for Nstruct?

    We have two registration types this year! Ngage + Nstruct October 17 -19 or Ngage only October 18 & 19 - register here.

  • When should I plan to arrive and depart from Nashville, TN?

    We encourage you to arrive on Monday, October 16 and depart the evening of October 19. The Ngage 2023 conference will begin with Nstruct, a full-day of hands-on training October 17. You'll work alongside our product specialists to learn essential best practices and how-tos for our products' most advanced features. Our welcome reception will take place on Tuesday evening, October 17. The conference will continue Wednesday, October 18 with general sessions, break-out sessions, and an evening activity and will conclude late afternoon Thursday, October 19. Our hotel is extending our room discount if you would like to leave on Friday, October 20, or even enjoy Nashville through the weekend. 

  • What is the attire for the user conference?

    The attire for Ngage and Nstruct is business casual – feel free to wear jeans! Temperatures in October in Nashville can still be quite warm but of course hotel meeting rooms never seem to quite get the temperature right—so dress in layers and be comfortable. Evenings out are casual attire.

  • What is included with the conference registration price?

    Ngage 2023 has three tiers for pricing, depending on when you register - so register early to ensure the best price! From March 20 - April 5 Ngage is $669 and Ngage + Nstruct is $869. From April 6 to June 30, Ngage is $719 and Ngage + Nstruct is $969. From July 1 until the event, Ngage is $849 and Ngage + Nstruct is $1,199. Your registration includes access to all keynote sessions as well as break-out sessions, all meals during the event, evening entertainment, and receptions on Tuesday evening and Wednesday evening. Please note, it does not cover your hotel or travel, so please make your hotel arrangements using our room block, should you choose, and make your own flight or other travel arrangements.

  • Can I bring a guest to the Wednesday evening activity?

    This year we are happy to announce we will allow guests to attend the Wednesday night activity, as long as a ticket is pre-purchased. More details will be provided soon on how to purchase guest passes.

  • What if I need to cancel my registration?

    Cancellation Policy: A full refund will be provided if a cancellation notice is received in writing at least 45 days prior to the event. If notice is received within 45 days of the event, attendees will be given the option to transfer the registration to the 2024 conference or send a substitute attendee. 

  • Will I receive continuing education credits for attending?

    Ngage 2023 will be not only be packed with hours of fun, but also hours of education! Ngage 2023 will be submitted to ABA for accreditation approval.   Certified professionals will report these credits at aba.csod.com. Additionally, ICBA accepts the certificate of attendance and copy of the agenda for their certifications.  For our Credit Union clients, NAFCU doesn't pre-approve programs for continuing education credits; however,  Credit Union clients have been successful at getting credit by sending the agenda directly to NAFCU. 

    This program is subject to change. Please bookmark this page to check for continuing updates. Read Ncontracts Conference Policies to help answer additional questions. 

Ngage 2022
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