November 17 & 18, 2020 - NASHVILLE, TN


ngage with your peers and ncontracts!

This exciting event will help you more effectively leverage your Ncontracts' products and services, provide you the opportunity to collaborate with your peers, participate in panel discussions, and learn best practices from the best and brightest in the industry.  In addition, we've updated the agenda to include a half-day of COVID-19 retrospective sessions - you don't want to miss it.


We look forward to seeing you in Nashville!


what to expect - ngage 2020!



Industry Best Practices

Gain valuable insights from and share proven best practices with your peers and Ncontracts' subject matter experts!


Peer Panel Discussions

Engage with your peers about the real world challenges that you're facing, practical solutions and the future of the industry.


Product Sessions

Get the inside scoop from informative product sessions and hear about upcoming advances for features, product roadmap and more! 



Check-In & Welcome Reception

Nov 16 2020

Day 1 - Ngage Conference

Nov 17 2020

Day 2 - Ngage Conference

Nov 18 2020

Nov 16 2020

06:00 pm – 08:00 pm Ngage Welcome Reception & Cocktails at the JW Marriott, Symphony Ballroom DEF

Nov 17 2020

08:00 am – 08:45 am  Registration Check-In & Breakfast provided by Ncontracts
08:45 am – 09:00 am  Welcome & Opening Remarks – Michael Berman
09:00 am – 09:45 am Regulatory Compliance Update - Stephanie Lyon
09:45 am – 10:15 am Ncomply/Complaint Management Case Study
10:15 am – 10:45 am Break
10:45 am – 11:30 am Internal Audit & Nverify
11:30 am – 12:00 pm   Intelligence usage of Machine Learning as a component of Complaint Management
12:00 pm – 01:30 pm Lunch provided by Ncontracts
01:30 pm – 02:15 pm Vendor Management Hot Topic - Michael Berman
02:15 pm – 02:45 pm Client Panel Discussion: Vendor Management
02:45 pm – 03:15 pm Effectively Use Control Attestation to Manage 3rd Party Vendor Risk 
03:15 pm – 03:45 pm Break
03:45 pm – 04:15 pm 4th Party Vendor Management
04:15 pm – 05:00 pm Client Panel Discussion: MRAs 
05:00 pm – 06:00 pm Break
06:00 pm – 09:00 pm Private Reception at the Johnny Cash Kitchen & Saloon, with private access to the award-winning Johnny Cash Museum

Nov 18 2020

08:00 am – 08:45 am  Breakfast provided by Ncontracts
08:45 am – 09:30 am COVID-19 Retrospective on Managing Risk during a Pandemic - Michael Carpenter
09:30 am – 10:30 am Breakout Session: What Worked and What Didn't
10:30 am – 11:00 am Break
11:00 am – 11:45 am COVID-19 Retrospective on Business Continuity Management during the Pandemic - Steve Fochler
11:45 am – 12:30 pm Client Panel Discussion: What Worked and What Didn't
12:30 pm – 01:45 pm Lunch provided by Ncontracts
01:45 pm – 02:30 pm  Fair Lending & Regression Analysis - Justin Smith
02:30 pm – 03:00 pm New Features Planned for 2020 - Bill Simpson
03:00 pm – 03:30 pm Break
03:30 pm – 04:15 pm Roundtable/Q&A
04:15 pm – 05:00 pm Conclusion - Michael Berman
speakers bg


Michael Berman



Stephanie Lyon

VP of Compliance

Michael Carpenter

VP of Risk Management

Bill Simpson





  • Regular Admission $650 (Ends Sept. 30)
  • Advance/Onsite Admission $750 (Oct. 1 - Nov. 16)









JW Marriott - $289/night


We're so excited to host Ngage at the fabulous new JW Marriott Nashville, which stands as the pinnacle of luxury in Music City. Just steps outside the doors, discover Music City Center, Nissan Stadium, Country Music Hall of Fame and the iconic Honky Tonk Highway on Lower Broadway. Inspired by Nashville's rustic elegance, the hotel rooms are outfitted with Smart TVs, rain showers and luxurious bedding providing you with unparalleled comfort. Soaring 33 stories above the city, the hotel boasts floor-to-ceiling windows that will captivate you with panoramic views of the downtown skyline. Additionally, we'll enjoy superior meeting spaces that are tailor made for groups our size.  


You are responsible for booking your own hotel reservations. We have secured a block of rooms, deeply discounted to $289 per night + taxes. Breakfast will be served at 8am and the conference will begin at 8:45am, so we highly recommend that you come in the night before. We have made sure that the hotel will honor the discounted price for up to two days pre/post conference (based on room availability) to give you a chance to explore the city. 


Make your reservations before October 9, 2020 at 4pm CT to receive the discounted price.  




November 16, 2020

Full Day Hands-on Training Workshop

Nstruct Nashville, is a full day packed with hands-on training. You'll work alongside an Ncontracts' specialist on how best to utilize our solutions, gain practical experience on the most up-to-date feature enhancements, as well as how our solutions are integrated. 


It is also adjacent to Ngage Nashville so you can get the best of both worlds - hands-on training along with industry best practices! Register today!